Patient Resources

View our frequently asked questions, download handouts, apply for paid leave, and get information about our payment options.

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If you are experiencing a medical emergency, please call 9-1-1 immediately.

Contact Us

1- 866-789-1511

Washington Recovery Helpline

Anonymous, confidential 24-hour help line for Washington State residents. Professionally-trained volunteers and staff provide emotional support and can connect callers with local treatment resources or more community services.  Call 1-866-789-1511 or search online.

Regional Crisis Line

If you are experiencing thoughts of harming yourself, harming others, or need immediate emotional support, please call the Regional Crisis Line at 1-877-266-1818.

Get Covered by Insurance

If patients are looking to utilize insurance to pay for treatment, our trained staff will walk through coverage and authorization before admission. 

Our services are billed with a daily rate, so we will be able to offer an estimate for out-of-pocket payment costs upon admission. Our medical billing is done in-house, with the intent to get each patient the most coverage possible. 

If you have questions about what may or may not be covered, we encourage you to reach out to your insurance provider.

Pay Privately for Utmost Discretion

For those looking to maintain the utmost privacy around their treatment, we offer the ability to pay privately for treatment instead of billing insurance (even if you have coverage). If you receive coverage on someone else’s plan, or work in healthcare; you won’t need to worry about insurance statements getting into the wrong hands. 

Our services are billed with a daily rate, so we will be able to offer an estimate for payment costs upon admission. If you choose to pay for treatment in full up front, we can offer a discount.

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Apply for Paid Leave

For more information on paid leave in states not listed below, you can talk with your Human Resources department, or reference the Department of Labor’s outline on Paid Leave.


Washington State residents can apply for coverage even if their employer does not have FMLA available, or if they have exhausted any FMLA time previously accrued. If residents use the state PFML, the reason for leave will not be disclosed to the employer.


Idaho State residents will have to apply for leave through their individual employer.

  • A private-sector employer, with 50 or more employees in 20 or more workweeks in the current or preceding calendar year, including a joint employer or successor in interest to a covered employer.

  • A public agency, including a local, state, or Federal government agency, regardless of the number of employees it employs.

  • A public or private elementary or secondary school, regardless of the number of employees it employs.


Oregon State residents will have to apply for leave through their individual employer.

  • If your employer has 25 or more employees, you could qualify for protected leave under the Oregon Family Leave Act. That means you are allowed by law to take protected time off to take care of yourself or family members.

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Frequently Asked Questions

Sequoia Recovery Centers offer the full continuum of care for those searching for addiction treatment services. This process is based on individual treatment needs and may not be the same for everyone but can include:

  • Detox
  • Residential Inpatient Treatment
  • Partial Hospitalization Programs
  • Intensive Outpatient Programs
  • Outpatient Counseling

No, you do not need a referral for treatment. You are able to decide to receive treatment when you are ready; you won’t need a referral from your doctor. If you decide to work with your insurance to help cover the costs, we will help ensure your treatment is pre-authorized and covered under your plan.

Yes, we treat co-occurring mental health and substance use disorders. You will have the option to meet regularly with our Mental Health Counselor and Psychiatric Nurse Practitioner during your time here.

We are able to accept most major insurances, and will help walk you through the authorization process prior to admission to make sure your treatment is covered.
We are currently unable to bill state and federal insurances (Medicaid and Medicare). If you are covered under one of those plans, you are able to pay out of pocket for treatment.

We understand that oftentimes you don’t want anyone to know you are receiving treatment, even your insurance provider. Our billing and admissions specialists can work with you to pay out of pocket (for the utmost discretion) without billing your insurance.

Individuals who are currently participating in a drug rehab program and are no longer engaging in the illegal use of drugs are covered under the ADA (Americans with Disabilities Act) and protected from discrimination based on their addiction.

The ADA provides that any employee or job applicant who is “currently engaging” in the illegal use of drugs is not a “qualified individual with a disability”; so continuing to misuse substances while employed is more risky than getting into treatment. Our knowledgeable admissions staff will walk you through the process to get treatment without risking your career. We can help mitigate your admission with your employer if necessary.

For more information, you can reference the ADA Here, or Download Here

The duration of treatment is primarily based on your individual needs and goals during the recovery process. Sequoia Recovery Centers offer a full continuum of care for addiction treatment services, featuring a step-down approach to treatment to provide the best results possible.

The detox process usually lasts 7 days, depending on the individual, which is usually followed up by a 30-day residential inpatient program. For those with severe substance use disorders, it could potentially be an inpatient program for 90 days.

Partial Hospitalization Programs and Intensive Outpatient Programs are the next steps, offering intensive treatment without requiring individuals to live within the facility. Clients can either return home or take part in separate sober housing. PHPs usually last between 3 to 4 weeks, with IOPs lasting 6 to 12 weeks generally.

Finally, outpatient group sessions take place 1-2 times a week, with individual counseling sessions monthly. The duration of outpatient counseling varies widely based on the individual’s needs and progress.

You are able to bring one bag/piece of luggage with you that can include the following:

  • Glasses or contact lenses
  • Prescription medications
  • Photo ID
  • Insurance cards (unless paying out of pocket)
  • Wallet/Purse
  • List of contacts (family, friends, etc.) who may be involved in aftercare follow-up
  • Up to $40 cash
  • Up to 5 books or journals (nothing spiral-bound)
  • Up to 7 outfits (we recommend pieces that are comfortable, casual, and machine-washable)
  • Up to 12 undergarments
  • Up to 3 pairs of shoes (we recommend at least one pair of walking shoes)
  • Up to 2 pairs of pajamas/sleepwear
  • Up to 4 outerwear items (jackets, hats, gloves, hoodies, etc.)
  • Up to 2 belts
  • Makeup (must not contain glass and fit into a 1/4 gallon bag)
  • Curling iron/Blow dryer

Any additional or inappropriate items brought with you at admission will be locked in a locker, sent back with a friend or family member, or discarded before admission.

No. Our facility is set up to accommodate each patient individually; you will have your own room, equipped with a full-sized bed, 42” TV and closet for your entire stay. Patients share a common bathroom, eating area, and activity space.

Participation in group activities such as yoga, art therapy, and group discussion is highly recommended, but not required. Our highly-trained clinical and nursing staff will work with you to personalize your daily agenda to fit your values and goals.

Meals are served three times each day, along with snacks and beverages. We partner with a local catering company to provide fresh, healthy meals that fit each patient’s specific dietary needs. You will review your meal plan during admission.

We fully understand that communication with family and support systems is important to recovery. There will be no visitations while you are staying at Sequoia, however family counseling sessions can be arranged at your request and are greatly encouraged. You will be able to make supervised phone calls during scheduled times throughout your stay.

After-care planning will be worked on by you and your counselor while in the program. It is informed by clinical recommendations based on the level of care you meet criteria for, coordinated care with outside providers, 12-step and self-help support groups, and encouraged participation in Sequoia Recovery Centers’s alumni program.

Treatment is entirely confidential and covered by HIPAA. You would have to physically sign release paperwork if you have contacts that you would like involved in your treatment.

Not only is the protection and privacy of healthcare patients mandatory by law, but any patient getting treatment for substance use (specifically) is further protected under the Electronic Code of Federal Regulations.

You can read more about your protections and rights here:

Please contact our outreach representative to discuss your referral by calling 509-910-3770.

If you are concerned that your friend or family member is at risk of harming themselves or others, or are unable to take care of themselves (gravely disabled), you can request a mental health evaluation by calling the Regional Crisis Line at 1.877.266.1818.